Terms of Use

Version 2.0
Last Revised: August 20, 2026
Effective Date: August 20, 2026

These Terms of Use ("Terms") govern your access to and use of the Metric iPhone and Apple Watch applications, widgets, website at joinmetric.com, APIs, communications, content, and related services (collectively, the "Service"). The Service is owned and operated by Orion Designs LLC, 6513 Harold Ave, Cocoa, FL 32927, USA ("Orion," "we," "us," or "our").

By downloading, accessing, or using the Service, creating an account, making a purchase, or clicking an acceptance button when presented, you agree to these Terms on behalf of yourself or the entity you represent and confirm that you have authority to do so. If you do not agree, do not use the Service.

1. Eligibility and Acceptance

You must be at least 13 years old and meet the minimum age required by the law where you live. If you are under the age of legal majority, your parent or legal guardian must review and agree to these Terms and supervise your use of the Service. The Service is not available to anyone previously suspended or removed by Orion unless we authorise renewed access.

If you use the Service for an organisation, you represent that you have authority to bind that organisation. Additional terms or feature-specific rules presented within the Service are incorporated into these Terms. If additional terms conflict with these Terms, the additional terms control for that feature.

2. Accounts

Creating and Maintaining an Account

Some features require an account. You agree to provide accurate and complete information, keep it current, and not impersonate another person. You may request account deletion in Metric or as described in our Privacy Policy. Deletion may not immediately remove public or shared content from copies retained by other users, lawful records, or temporary backups.

Account Security

You are responsible for safeguarding your login credentials and for activity under your account. Notify us promptly at support@joinmetric.com if you believe your account has been accessed without authorisation. We are not liable for losses caused by your failure to maintain the confidentiality of your credentials.

3. Access, License, and Ownership

Limited License

Subject to these Terms, Orion grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for lawful, non-commercial purposes. For the Apple applications, the license is limited to use on Apple-branded products that you own or control and as permitted by the Apple Media Services Usage Rules, including permitted Family Sharing or volume-purchase access.

Restrictions

You may not, except where applicable law expressly permits:

• license, sell, rent, lease, transfer, assign, distribute, host, or commercially exploit the Service;
• copy, modify, create derivative works from, disassemble, reverse-compile, reverse-engineer, or attempt to derive source code from the Service;
• access the Service to build or benchmark a similar or competing product or service;
• remove or alter copyright, trademark, or other proprietary notices;
• circumvent security, access, rate-limit, purchase, subscription, or usage-control features; or
• copy, reproduce, distribute, republish, download, display, post, or transmit Service content except as expressly permitted by Orion or these Terms.

Ownership

Orion and its licensors own all right, title, and interest in the Service and its content, software, designs, trademarks, and other intellectual property, excluding User Content as defined below. These Terms transfer no ownership rights. All rights not expressly granted are reserved.

Updates, Availability, and Support

We may provide updates, change features, impose limits, or suspend or discontinue all or part of the Service at any time. Updates may be required for continued use. We do not promise that every feature will remain available, work with every device or data source, or be available in every location or language. Orion, not Apple, is responsible for support that Orion elects or is legally required to provide.

Feedback

If you submit ideas, suggestions, or other feedback, you grant Orion a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use it for any lawful purpose without attribution. Do not submit feedback you consider confidential.

4. User Content and Social Features

Your Content

You retain ownership of content you create or submit through the Service, including profile information, posts, workout summaries, photographs, routes, captions, comments, reactions, and messages ("User Content"). You represent that you have all rights and permissions necessary to submit User Content and that it does not violate law, these Terms, or another person's rights.

You grant Orion a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise use User Content only as reasonably necessary to operate, secure, improve, and provide the Service and to share it with the audience you select. This license includes the right to sublicense those acts to service providers that help operate the Service. We will not use private health information or User Content in advertising or public promotion without separate permission. The license ends when the content is deleted from our active systems, except where continued retention is necessary for backups, legal compliance, safety, dispute resolution, or content shared with others.

Visibility and Live Workouts

Profiles, posts, routes, achievements, live workouts, and share links may be visible to the audience indicated in Metric. Sharing precise routes or live location can reveal sensitive places and personal routines. Review your account, audience, route-radius, and live-location settings before sharing. Other users may copy or redistribute information they can see, and Orion cannot control their actions.

Moderation and Other Users

We may, but are not required to, review, restrict, remove, or preserve User Content or accounts that we reasonably believe violate these Terms, threaten safety, infringe rights, or expose Orion or others to liability. Your interactions with other users are between you and those users. To the fullest extent permitted by law, Orion is not responsible for loss or harm resulting from those interactions.

5. Acceptable Use

You agree not to use the Service to:

• violate any applicable law, regulation, sanction, or another person's rights;
• post or transmit unlawful, fraudulent, defamatory, infringing, violent, hateful, harassing, sexually exploitative, or otherwise harmful content;
• upload malware or interfere with the integrity, security, availability, or operation of the Service;
• scrape, harvest, crawl, index, or collect Service data through unauthorised automated means;
• impersonate another person, misrepresent an affiliation, or create accounts through bots or false identities;
• submit fabricated, manipulated, or automated fitness data to mislead other users or Metric systems;
• discover, identify, or track another person's location without their knowledge and lawful permission;
• use the Service while driving or in any situation requiring your full attention; or
• help or encourage another person to do any of the above.

6. Health, Safety, and AI Information

Not Medical Advice

Metric is a wellness and fitness product, not a medical device or healthcare provider. The Service, including health metrics, biological-age estimates, readiness and strain context, nutrition estimates, training plans, and AI responses, is provided for general informational and educational purposes. It does not diagnose, treat, cure, or prevent any disease and is not a substitute for professional medical advice, diagnosis, or treatment.

Consult a qualified healthcare professional before making medical decisions or beginning or changing exercise, nutrition, or recovery practices. Never disregard professional medical advice because of information from Metric. Do not use Metric for emergencies; call your local emergency service when immediate help is needed.

Assumption of Risk

Physical activity, nutrition changes, and location sharing involve inherent risks. You are responsible for deciding whether an activity is appropriate for you, using safe equipment and surroundings, complying with applicable rules, and stopping if you experience pain, illness, or warning symptoms. To the fullest extent permitted by law, you assume the risks associated with activities you undertake based on or while using the Service.

Data and AI Limitations

Metric depends on device sensors, permissions, user entries, third-party data, statistical models, and AI systems that can be delayed, incomplete, inaccurate, or unavailable. AI output may be incorrect or inappropriate and should be independently evaluated. Metric does not guarantee the accuracy, completeness, timeliness, or suitability of any health metric, route, nutrition estimate, prediction, recommendation, plan, or AI response.

7. Purchases and Subscriptions

Metric may offer free features, subscriptions, trials, promotions, and one-time purchases. Prices, billing periods, included features, trial conditions, and renewal terms are shown before purchase and may vary by country, currency, offer, or account. Purchases are processed by Apple, not Orion, and are subject to Apple's payment and refund terms.

Subscriptions renew automatically unless cancelled through your App Store account within the period shown by Apple before renewal. Deleting Metric or your Metric account does not by itself cancel an App Store subscription. Except where law or Apple's policies require otherwise, charges are non-refundable and we do not provide credits for partially used periods. A one-time or "lifetime" purchase grants access to the described features while Orion continues to make those features and the Service available; it is not a guarantee that the Service will operate indefinitely.

8. Third-Party Services and App Stores

The Service may connect to or rely on third-party services, including Apple HealthKit, CloudKit, Sign in with Apple, Garmin Connect, OpenAI, Supabase, Ably, Resend, and external links. We do not control and are not responsible for third-party services, content, availability, accuracy, or practices. Your use of a third-party service is subject to that provider's terms and privacy notice, and you must comply with applicable third-party terms, including your wireless-data agreement.

Metric is made available through Apple's App Store and is licensed, not sold. Your app license is also subject to Apple's Standard Licensed Application End User License Agreement and Apple Media Services Usage Rules. These Terms are between you and Orion, not Apple. Apple has no obligation to provide maintenance or support for Metric. To the extent permitted by law, Apple and its subsidiaries are third-party beneficiaries of the app licensing provisions and may enforce them.

9. Privacy

Our Privacy Policy describes how Orion collects, uses, discloses, retains, and protects personal information and is incorporated into these Terms by reference. If these Terms conflict with the Privacy Policy concerning personal information processing, the Privacy Policy controls. The public joinmetric.com website does not currently use account, analytics, or advertising cookies; see the Privacy Policy for current tracking disclosures.

10. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Orion and its officers, employees, contractors, and agents from claims, damages, liabilities, judgments, losses, and reasonable costs or attorneys' fees arising out of your User Content, your misuse of the Service, your violation of these Terms, or your violation of law or another person's rights. We may assume control of the defence of a claim at your expense, and you agree to cooperate. You may not settle a covered claim without our prior written consent. This section does not require a consumer to indemnify Orion where prohibited by applicable law.

11. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. ORION AND ITS SUPPLIERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF HARMFUL CODE, OR THAT ANY DATA, CONTENT, RESULT, OR COMMUNICATION WILL BE ACCURATE, COMPLETE, PRESERVED, OR DELIVERED.

Some jurisdictions do not allow certain warranty exclusions. Any legally required warranty applies only for the minimum period and scope required by law. If Metric fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, as provided by Apple's terms; to the maximum extent permitted by law, Apple has no other warranty obligation for Metric.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) ORION AND ITS SUPPLIERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, COSTS OF SUBSTITUTE SERVICES, PERSONAL INJURY EXCEPT WHERE LIABILITY CANNOT LAWFULLY BE LIMITED, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE; AND (B) ORION'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF USD $50 AND THE AMOUNT YOU PAID TO ORION FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP.

These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose or Orion was advised of possible damages. They do not limit liability that cannot lawfully be limited, including mandatory consumer rights that apply where you live.

13. Term and Termination

These Terms remain in effect while you use the Service. You may stop using the Service at any time. We may suspend or terminate access, remove content, or delete an account if we reasonably believe you violated these Terms, created risk or legal exposure, or used the Service fraudulently or unlawfully. We may also discontinue the Service as described in Section 3. Where practical, we will provide notice unless doing so could cause harm, violate law, compromise an investigation, or expose Orion or others to risk.

Upon termination, your license ends and you must stop using the affected Service. Sections that by their nature should survive will survive, including ownership, User Content licenses required for retained copies, feedback, indemnification, disclaimers, liability limits, dispute resolution, and general terms.

14. State-Specific Notices

California

The provider of the Service is Orion Designs LLC, 6513 Harold Ave, Cocoa, FL 32927, USA. Questions or complaints may be sent to support@joinmetric.com. California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Our Privacy Policy describes privacy rights that may apply.

Other U.S. States

Residents of states with comprehensive privacy laws, including Colorado, Connecticut, Delaware, Florida, Iowa, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, may have rights described in our Privacy Policy where those laws apply to Orion. Nevada residents may direct us not to sell covered information by emailing privacy@joinmetric.com; Orion does not currently sell personal information.

15. General Terms

Changes to These Terms

We may update these Terms. If we make a material change, we will provide notice as required by law, such as through the Service, by email, or by a prominent website notice. Updated Terms apply from their stated effective date. If you do not agree to an update, you must stop using the Service. Changes to Section 16 are also subject to the opt-out terms there.

Governing Law and Courts

Florida law governs these Terms and disputes concerning them, without regard to conflict-of-law rules, except to the extent the law where you live provides mandatory consumer protections. For claims not subject to Section 16, you and Orion consent to the exclusive jurisdiction and venue of the state and federal courts located in Brevard County, Florida, except that either party may seek equitable relief for intellectual-property or security violations in any court of competent jurisdiction and either party may bring an eligible individual claim in small-claims court. Consumers outside the United States may bring claims in the courts available under mandatory local law.

Export and Sanctions

You may not use, export, re-export, or transfer the Service except as authorised by United States law and the law where the Service was obtained. You represent that you are not located in a U.S.-embargoed country, a country designated by the U.S. government as supporting terrorism, or listed on a U.S. government prohibited- or restricted-party list.

Electronic Communications

You consent to receive Service-related communications electronically, including by email, push notification, and notices within the Service. Electronic notices satisfy legal requirements for written communication where permitted by law.

Accessibility

Orion endeavours to make joinmetric.com accessible to users with disabilities. If you have difficulty accessing or navigating the website or have an accessibility suggestion, email support@joinmetric.com.

Entire Agreement; Assignment; Severability

These Terms, the Privacy Policy, and incorporated feature terms are the entire agreement between you and Orion concerning the Service. You may not assign these Terms without our prior written consent; Orion may assign them in connection with a corporate transaction or by operation of law. If a provision is invalid or unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. Headings are for convenience only. "Including" means "including without limitation."

Copyright © 2026 Orion Designs LLC. All rights reserved. Metric and its logos and service marks are owned by Orion or its licensors and may not be used without permission.

16. Dispute Resolution

This section applies to U.S. users. Please read it carefully. It affects your legal rights, including your right to sue in court and your right to a jury trial.

Informal Resolution First

Before starting arbitration, the party raising a dispute must send a written notice describing the claim, relevant facts, requested relief, and contact information ("Informal Notice"). Send notices to support@joinmetric.com or Orion Designs LLC, Attn: Disputes, 6513 Harold Ave, Cocoa, FL 32927, USA. Orion will send notices to the email associated with your account. Within 45 days after receipt, the parties will meet by phone or video in good faith if either party requests it. Neither party may start arbitration until 60 days after receipt of a complete Informal Notice.

Binding Individual Arbitration

Except for an eligible individual small-claims action or a request for equitable relief to protect intellectual-property or security rights, you and Orion agree to resolve every dispute arising out of or relating to the Service or these Terms through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules for claims under USD $250,000, excluding fees and interest, and its Comprehensive Arbitration Rules for larger claims. Unless the parties agree otherwise, arbitration will occur remotely or in the county where you live. This agreement is governed by the Federal Arbitration Act.

An arbitration demand must include your contact information and account username, if any; a description of the claims and supporting facts; the requested relief and a good-faith damages estimate; confirmation that the informal process was completed; and proof of any required filing fee. The arbitrator may award the same individual relief as a court and has authority to decide arbitrability, except that a court will decide disputes concerning the class-action waiver, arbitration fees, completion of the informal process, or which version of these Terms applies. The award is final and may be entered in a court with jurisdiction.

Jury-Trial and Class-Action Waivers

YOU AND ORION WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR COVERED CLAIMS. ALL COVERED DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS, REPRESENTATIVE, CONSOLIDATED, OR COLLECTIVE PROCEEDING, AND AN ARBITRATOR MAY AWARD RELIEF ONLY ON AN INDIVIDUAL BASIS.

If a court finds the class-action waiver unenforceable for a particular claim, that claim may proceed in the courts described in Section 15 after all arbitrable claims are resolved. Each party bears its own attorneys' fees unless law or the arbitrator provides otherwise.

Coordinated or Batch Filings

If 100 or more substantially similar demands are filed against Orion within 30 days by the same or coordinated counsel or organisations, JAMS will administer them in batches of up to 100 demands, with one arbitrator and one set of administrative fees per batch, unless JAMS or the parties determine another process is required by applicable rules or law.

Thirty-Day Opt-Out

You may opt out of this arbitration agreement and the class-action waiver within 30 days after first accepting these Terms by emailing support@joinmetric.com or mailing the address above. Include your full legal name, the email associated with your account, your mailing address, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Severability and Non-U.S. Users

If part of this arbitration agreement is invalid, it will be modified to the minimum extent necessary and the rest remains effective, except as specifically stated for the class-action waiver. This Section 16 does not apply where mandatory law prohibits it. Non-U.S. consumers retain any mandatory right to use the courts or dispute-resolution bodies where they live.

17. Contact Information

Email: support@joinmetric.com
Privacy: privacy@joinmetric.com
Mail: Orion Designs LLC
6513 Harold Ave
Cocoa, FL 32927 USA